What should I do if I get “stranded” on the road with my electric car?
Just as you would with a car with an internal combustion engine, call ANWB/Driver Care if you drive electric and need help. The ANWB will take care of it for you: tow the car to the nearest charging station/fast charger. Or, in case of technical failure, tow the car to the nearest garage.
What should I do if it turns out that my pass doesn’t work in other countries?
If you go abroad, always take a credit card with you just to be sure. If you are unable to start a charging session with your charging product, scan the QR code found on the public charging station. A website where you can link your credit card opens, and the charging session begins.
Where and at what rate can I charge abroad?
Looking for a list of all charging stations abroad? Download the “Laadpaal App” from the App Store or Google Play Store. The app also shows charging rates, which may vary by charging station.
Can I use my charge card abroad?
Are you using an international charging product? Then you can use many of the (fast) charging points abroad. Always check the website or app of the charging card provider for this. There you will see where your card is accepted. For a MultiTankCard charging product, that is the EU Charging Card app. For a Shell Recharge (NewMotion) charging product, this is the NewMotion EV Charging app.
How does temperature affect range?
Temperature affects the range of an electric car. In general, extreme heat or cold can adversely affect battery performance. At low temperatures, the battery may operate less efficiently. At high temperatures, the battery may overheat. If you are planning a longer drive in your electric car, it is important to consider the temperature whilst doing so.
Can I tow a caravan or trailer with an electric car?
You certainly can. But be sure to check in advance that your electric car is suitable for towing a trailer or caravan. Sometimes the positioning of the battery makes installing a tow bar impossible. Or the battery simply cannot handle the extra load well (enough). Also keep in mind that a trailer or caravan can reduce your range considerably – in some cases by up to 50%.